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Privacy Policy

Hope Love Smile Project

 

1. Introduction

 

Hope Love Smile Project (“HLSP,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded.

 

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a donation, purchase merchandise, or otherwise engage with our organization.

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2. Information We Collect

 

We may collect the following types of information:

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a. Personal Information

 

Information you voluntarily provide, including:

 

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information (processed securely via third-party providers)

 

b. Donation & Transaction Information

 

  • Donation amounts

  • Purchase history

  • Payment method details (not stored directly by HLSP)

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c. Automatically Collected Information

 

When you visit our website, we may collect:

 

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on site

 

This data helps us improve user experience and site performance.

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3. How We Use Your Information

 

We use your information to:

 

  • Process donations and transactions

  • Send donation receipts and confirmations

  • Communicate updates, newsletters, and impact stories

  • Respond to inquiries and support requests

  • Improve our website and programs

  • Comply with legal and regulatory obligations

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4. Sharing of Information

 

We do not sell, trade, or rent your personal information.

 

We may share information with trusted third parties only when necessary to operate our organization, including:

 

  • Payment processors

  • Email marketing platforms

  • Website hosting providers

 

These partners are required to maintain the confidentiality and security of your data.

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5. Merchandise & External Links

 

Our website may include links to external platforms, including our merchandise store or partner sites.

 

Please note:

 

  • These sites operate independently

  • We are not responsible for their privacy practices

  • We encourage you to review their policies

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6. Cookies & Tracking Technologies

 

We use cookies and similar technologies to:

 

  • Enhance website functionality

  • Analyze traffic and user behavior

  • Improve user experience

 

You can control cookie settings through your browser preferences.

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7. Data Security

 

We implement reasonable administrative, technical, and physical safeguards to protect your information.

 

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but take all reasonable steps to protect your data.

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8. Your Rights & Choices

 

You have the right to:

 

  • Access or update your personal information

  • Opt out of email communications

  • Request deletion of your data (where applicable)

 

To make a request, contact us at:

Travis@Hopelovesmileproject.com

 

9. Children’s Privacy

 

HLSP serves children and families, but our website is not intended to collect personal information directly from children under 13 without parental consent.

 

If we become aware that we have collected such information unintentionally, we will take steps to delete it promptly.

 

10. Compliance with Laws

 

As a registered 501(c)(3) nonprofit organization, HLSP complies with applicable U.S. privacy laws and regulations.

 

11. Changes to This Policy

 

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

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12. Contact Us

 

If you have questions about this Privacy Policy or how your information is handled, please contact:

 

Hope Love Smile Project

Travis@hopelovesmileproject.org

 

Your trust matters to us. Every donation and interaction supports our mission while respecting your privacy.

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